hbaje App privacy policy

This page clearly shows how hbaje App collects, protects data, and what user rights mean; with many in Dhaka and Bangladesh proceeding without reading terms, so everything here is in plain language

How your account, device, usage, and cookie-related information is used is also here if needed hbaje Login And hbaje Register You can also review your account by visiting the page

How account information is kept

Name, phone number, email, birth date, and account settings are usually kept; these are needed for login verification, support, and to keep syncing across multiple devices

This information remains for the active account, and may stay a bit longer if legally required hbaje AppFrom Dhaka or Chattogram, the same policy applies

What it's used for

This data is needed to open an account, verify identity, and send security alerts; using bKash, Nagad, Rocket makes keeping the account in sync easier

Device and technical information

Device model, operating system, IP, browser, and language settings may be automatically collected; these are used to detect problems, keep sessions stable, and prevent fraudulent access

These logs typically stay 30 to 90 days, then, if there's no risk, are rotated on the same phone hbaje Download And running the APK also makes compatibility checks

Who reviews these

Limited support team, security team, and system automation monitor these; Dhaka users, when connected on weak networks, quickly identify the issue with this data

Usage and behavior data

Which page you opened, how long you stayed, which button you pressed, these behavioral data help understand the app's performance, streamline menus, and reduce unnecessary steps

This data is not used to create a personal profile, and if not needed, it can be separated at your request Help You can also view more explanations on the page

Retention period

General usage logs are kept for a short time, and in aggregate reports names are removed; this helps the team understand which features are performing quickly and which are slow

Messages and contact information

Support messages, complaints, and feedback may be kept; this helps locate old tickets, match responses, and avoid repeating the same issue

These messages are usually kept for up to 12 months; if there is no dispute or security investigation, the information you provide during contact is used only to handle your request

Direct help

If you have questions about your personal data, Contact page Contact the support team about bKash or Nagad account matching; only verification information is reviewed

Cookies and tracking data

Cookies remember login status, language preference, and loading settings; performance cookies show which parts load slowly, so pages load faster

If you wish, you can limit cookies from browser settings, but some parts, such as keeping sessions, may not work properly

What is here

Session IDs, preferences, and analytics cookies are kept separate to minimize personal data, aiming to enhance account security and ease of use

Security and data sharing

Data is protected with encryption, restricted access, and log monitoring; only when required by specific support, security, and compliance teams is it reviewed

If legally obligated or to reduce service risk, some information may be shared with third-party technology services, but that is also subject to contractual controls

For Bangladesh users

From Dhaka, Sylhet, and Khulna, session verification remains the same; basic security level stays active when connecting via mobile networks

Your rights

• You can see what data you have
• You can request corrections to incorrect data
• You can request deletion of some data
• You can opt out of promotional messages
• You can choose cookie-limiting settings

On verified requests, the support team replies within 7 days; some legal records may need to be kept separately, so all data may not be deletable

Images and quick guidance